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The Inevitability of Government Ineptitude
Dr. Charles Ormsby
09/01/06

Before discussing government ineptitude, I need to first state that some governments are effective in achieving their objectives. Those are the governments which are designed to enslave and exploit their citizens — dictatorships – and they do a damn good job of it. No ineptitude there!

But I’m sure you knew that that was not the focus of this discussion. Here we are talking about governments that are designed by well-meaning, intelligent people who sincerely seek to create a government that operates in the best interest of their country’s citizenry. So why do these governments always seem to perform so poorly? The record of government ineptitude is so consistent that it must be a reflection of some basic underlying principles.

Are poor performance and the proliferation of unintended consequences truly inevitable?

Can governments make sure the people’s resources are fairly and equitably deployed to serve the best interests of the public?

I hate being the bearer of bad news, but there is probably no prospect for developing a magic elixir that cures the routine fumbling and misdirection of government. When government programs go awry, government aficionados are quick to suggest: “If we had just done things a little differently, this wouldn’t have happened.” Sometimes it is a government panel, a new agency, more regulation, more money, a new tax or tax incentive, more staff, harsher penalties, more oversight, etc.  But, in fact, these would rarely have helped and, in many cases, they would just have led to a different bad result and often a worse result – if not immediately, then in the fullness of time.

Not all readers will agree with the suggestion that fixes are not possible, but, for now, I ask you to take a wait-and-see attitude while we consider some of the causes. When these causes are related to the government failures we experience every day, a pattern of inevitability may emerge that will discourage any inclinations you have towards social engineering. 

OK, what is it about the nature of government that leads, nearly inevitably, to poor performance or outright failure?

When we started, we limited the discussion to governments designed to serve the best interest of the people. That may be the first problem. Is there a “best interest” of the people?

We all have different interests and different likes and dislikes. In fact, our individual interests and likes/dislikes change over time. In addition, we all have different values and, if given the opportunity, would trade one value for another in different proportions. If that weren’t enough, we all have different tolerances for risk and would be more or less inclined to risk things we value for some given amount of gain.

And all of this is true even if you consider a single, narrowly defined issue. The problem is vastly more difficult for government when you consider that there are millions of such issues … from cable TV regulation to airline pilot certification to peanut butter purity standards.

So, how can the government serve the “best interest” of the people when there isn’t any single best interest and millions of issues are in play?

Of course, for any single issue, the government could try to discern the best interest as seen by some democratic majority, or even try to discern the best interests of several sub-majorities and then serve them all. But the democratic process – even with representatives as proxies for the individual citizens – is ill suited to this objective. Try to do this for millions of issues and failure is inevitable.

Cause #1: Government is much too blunt an instrument to effectively reflect the needs or priorities of millions of citizens when millions of value decisions need to be made and adjusted over time for changing circumstances. Think of a pick ax being used for eye surgery.

That would be bad enough, but it only scratches the surface. Even if we reduced the number of issues to a few thousand and decided that we would be satisfied if the government could serve the best interest of the majority of its citizens in each case, would it be able to achieve this more modest objective? Unfortunately, government is even ill suited to accomplish that inadequate objective. Why? Because of the underlying imbalance of rewards and costs that accompany special interest lobbying.

Consider a bill for a tax incentive to encourage development of a new cancer drug. Allowing for a moment that there is an optimum tax incentive that should be enacted to benefit the average citizen (of course there is no optimum level for all citizens, who are of different ages and different genetic susceptibility to the cancer in question), is there any likelihood that government can determine or set this optimum level? Of course not. The savings to the drug companies of an extra five percent incentive could be millions while the cost to the individual citizen may be a few cents. Who is going to be wining and dining the congressmen and giving donations to their re-election campaigns?

Cause #2: The benefits of most government programs are concentrated on a few while the costs are spread over many, leaving an imbalance in the pressures controlling government decision-making. Note: In some cases this effect is reversed. A substantial number of people may benefit enough from a government policy to form a powerful voting block, while the costs of the policy are concentrated on a few who have insufficient political muscle. Such is the case with rent control. While such situations cause substantial harm – e.g., a reduction in the building of rental units, housing scarcities, and decay in the quality of pre-existing housing – eventually the victim pool diminishes and the policy must be reversed.

But what about biases in decision making originating not from outside pressures, but from government employees themselves? Consider a situation in which a new regulation is “needed” and two alternative regulations are considered. Which one will be picked if the enactment of one provides better job security or compensation possibilities for the regulator?

If cuts are required due to a budget shortfall, is a decision maker more likely to cut himself or co-workers or will he make cuts elsewhere – either personnel or materials – even if those cuts are more harmful to society at large? The answer, of course, is obvious. The problem only gets worse when you consider that even if there is no proximate gain, decision makers will learn to benefit other decision makers who later can make decisions that will help them in return.

Cause #3: Government employees will bias decisions to benefit themselves or those that will later “return the favor.”

Then there is the “Cover Your Ass” problem. Everyone likes job security and people are rarely fired if nothing big goes wrong. So the result is that decisions are made to try to avoid anything big or highly visible going wrong. This sounds like a good thing, but it routinely leads to perverse consequences. The FDA has been trying to avoid another “Thalidomide disaster” (which affected approximately 1500 newborns) since the drug-deformed babies emerged in the late 1950s. Tougher testing and reporting requirements were established for new drug introductions because of the Thalidomide disaster.

The cost to society has been way out of proportion to the original problem: long delays in the introduction of new drugs … delays that have cost millions of lives. But that is just the beginning. These regulations have raised the cost of all new drugs dramatically — putting them out of the reach of many — and led to many drugs never being introduced. This is especially true of drugs for diseases that are uncommon and therefore have an insufficient patient market to justify the increased testing costs. Wouldn’t someone dying of a rare disease be happy to take a risk on a less thoroughly tested drug than just kick the bucket with 100 percent certainty?

This pattern repeats itself throughout government, from drugs to food, to aircraft certification, to environmental regulation. The costs are huge, but they are mostly invisible because they consist of the absence of goods, services, and benefits that would otherwise have materialized - but never did.

Cause #4: The rewards of risk taking will not be reflected in government decision making because the rewards may either be invisible (lives that could have been saved in our FDA example) or, since they do not accrue to the regulator, they are outweighed by the risks of job loss.

  Finally, if we want to reward efficiency and discourage inefficiency, we need to reward the former and punish the latter. In government, this reward/punishment pattern is absent at best, or, more often, reversed. If you are inefficient — often requiring less effort — you are given more resources to make up for your inefficiency. If you are efficient – typically requiring innovation and extra effort — your resources are reduced. This is in stark contrast to a market-driven process where inefficiency leads to less business and possible extinction, while higher efficiencies are rewarded with increased profits and an expanded business.
Cause #5: Government typically rewards inefficiency and punishes efficiency. Any one of these problems would be grounds for serious concern regarding the ability of government to properly manage anything. When you consider that these problems operate in parallel, often reinforcing each other, it is amazing that government works at all. In dictatorships, these tendencies are encouraged to ensure that privileges for the chosen few are maximized. Eventually they implode unless the collapse is avoided through terror.

In democracies, freedom of information laws, freedom of the press, and freedom of speech place a cap on the gross excesses that these problems engender. But even in open societies, only the most newsworthy excesses are ever addressed. A “minor problem,” like millions of people dying due to excess regulation of new drugs, leads to an occasional story in the elite press and then benign neglect a few days later. The overall cost to society of government ineptitude, inefficiency, excess regulation, excess taxation, and perverse incentives is enormous. The only solution to this is to recognize that the concept of government is fundamentally ill suited to organizing the affairs of mankind. Government must be restricted in its scope to only those absolutely necessary functions that no conceivable competitive private institution can possibly address – like the military, the police, and the courts. Historians might note that this is pretty much what our Founding Fathers prescribed when they wrote our federal Constitution.

A Libertarian slogan popularized by Massachusetts Libertarian Carla Howell declares, “Small government is beautiful.” She’s got a pretty good idea, but I would amend that to say, “Small government is just too damn big!”

Dr. Ormsby is a member of the North Andover School Committee. He is a graduate of Cornell and has a doctorate from MIT. If you have any questions or comments, you can contact Dr. Ormsby via email: ccormsby@comcast.net


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The October, 2006 Edition of the Valley Patriot
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